Ambulatory CUSP Training – September 11 & 12
September 11 @ 8:00 am – September 12 @ 12:00 pm
Ambulatory CUSP is Foundations of CUSP for Ambulatory practices and staff. Ambulatory CUSP is delivered during a two-day workshop (4 hours each day) using an innovative game platform to simulate the experience of preparing a team to work together towards safety goals, launching the CUSP team, and sustaining an effective, engaged team over time. Working together in groups, learners devise solutions to common barriers, develop a firsthand understanding of the roles of different CUSP team members, and learn from the experiences of other teams.
Before the workshop, participants must complete nine online modules that provide fundamental CUSP concepts. The workshop is currently presented in Microsoft Teams and learners have access to a CUSP Microsoft Team site for their Cohort as well as invited to 9 cohort calls during the year after the workshop. The Ambulatory leadership team at John Hopkins Medicine also hosts Collaborative calls for JHM Ambulatory Teams.
Learning Objectives
- Identify actions and use tools associated with three phases of CUSP: Pre-CUSP, CUSP Implementation, and sustaining CUSP.
- Develop a plan to assess and improve patient safety culture in your work setting.
- Identify common Ambulatory roles and champions and commitments that team members in those roles make to the CUSP team.
- Assess teamwork & communication challenges that might impact patient safety efforts in work setting & develop a strategy to overcome them.
- Generate strategies to combine technical and adaptive work as you establish and sustain a CUSP team in your work setting.
- Use the four questions that form the framework of the Learning from Defects tool to develop and sustain an improvement effort.
- Connect your CUSP team’s work to organizational strategies through partnership with a senior executive.
Who Should Participate: Physicians and residents, pharmacy, managers, infection control, clinical technicians, respiratory therapists, medical assistants, and everyone with a safety interest. We encourage teams to register and attend the workshop together.
